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12 High Street, Chesterfield S40 1PS, UK – 01246 239678
best customer service I’ve ever had in any shop in chesterfield!! It was delightful to see when you walk into a shop you get acknowledged, they have a conversation with you about the things they do and what they can offer. I spoke to a girl with reddish hair and she was very patient as I couldn’t get up the stairs well. she asked me if I was okay with stairs and to take my time so I could manage them as I have problems with my legs. She was with me throughout my purchases and gave me a lot of information that I did not know about what I was buying, I thought it was only a t-shirt! As this was what I wanted but a lightweight one. Overall excellent customer service and I will be coming back to this shop again! Thankyou trespass Chesterfield.
Helpful and Friendly with Outstanding customer service! Thanks
349 Sheffield Rd, Chesterfield S41 8LQ, UK – 01246 380312
Great service and quality work on my business uniform, Always happy to help and talk to customers to get them the products that are right for them. As a new business I was concerned about how much personalised clothing would cost but I didn't have to be as they understand that budgets and quality are both important. I've just had some more clothing from them a month or so ago, I really have to mention the Blacklader soft shell, this is an awesome bit of kit really worth the money, and has kept me dry while working in the worst of Decembers weather!
The Spires Retail Park, Chesterfield S40 2WG, UK – 0344 387 6765
Amazing service, needed a new backpack which of course needs to fit right so trying on is a must. Staff member Luke was very knowledgeable and took time to explain which bags were best for what activities, got me weight to put in the bag so I could have a real experience of what it was like to carry and helped adjust the bag to get the right fit. That is top class service that I wasn't expecting at a chain hiking shop. Sure you have to sign up for their card to get the cheaper prices but it's not rocket science and all they take is name, address, and email, all things you would need to give if you bought stuff online anyway. Top marks from me
Love these stores. This is a great addition to the stores available recently opened in February 2018. Doggy friendly in store. Staff were really helpful about multiple areas which was impressive with a recently opened store.
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